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Issue Date: January 14, 2000

 

New lab helps Canadians debug

Publicly-funded software test lab aimed at vendors, users and investors

By Michael MacMillan

Officials with a new government-sponsored software test lab in Montreal are throwing out the welcome mat for Canadian companies, a move one expert says couldn’t come at a better time.

Billed as the first facility of its kind in Canada, and the only French-language test centre in North America, the new $7 million Software Test Centre (STC) is staffed and operated by the Centre de Recherche Informatique de Montreal (CRIM), a non-profit research and development agency that promotes IT in Canada, with an emphasis on Quebec.

The Centre was made possible by a $2 million grant from Quebec’s Ministère de la Recherche, de la Science et de la Technologie, with an additional $1.5 million in funding from the federal government.

The centre, which employs 16 full-time staff members, will help vendors and buyers run quality checks on their applications and assist in the development of new software.

Not only will this save clients precious time and resources, but it also gives nervous investors some assurance that the companies they’re funding are producing marketable software, said Christian Martin, the Centre’s Montreal-based (STC) director. And for now, at least, the service is free.

CRIM quotes one study which found that nearly $14 billion will be lost in Canada this year as a result of buggy software. That’s why Martin is optimistic the Centre can help strengthen the country’s technology industry.

"[The STC] is wide open to all software companies in Canada," he added. "Small companies don’t have sufficient resources to work on process improvement in the long term…and sometimes large companies don’t have the time to test all the characteristics they’d like to test, and there is the pressure to make time to market shorter and shorter."

All too familiar with these pressures is Denis Roy, president of Yortar Technologies Inc., a Montreal-based firm that specializes in software development procedures. Roy also sits on the STC’s advisory council, which is comprised of small and large business people, non-profit organizations and government representatives.

"I believe [the STC] will be a great thing for the industry," Roy said. "It could really help develop and open new markets by developing confidence in a product."

Roy said start-up software vendors in particular need to conduct thorough testing. But the high costs and considerable time associated with testing, combined with a lack of trained testers in Canada, makes the task a daunting one. Roy said he knows of companies that were denied contracts because of nagging questions around reliability — a situation he hopes the STC can help avoid.

Stephen Ibaraki, an IT veteran and senior faculty manger of several computing programs at Capilano College in North Vancouver, has noticed an emerging school of thought among software vendors that places quality over time to market. He cites Microsoft Corp.’s much-delayed release of Windows 2000 — which comes at considerable financial and image-related risk to the company — as proof of how serious mainstream vendors are about quality assurance.

That’s because users are fed up with buggy and hard to use software, and are thus likely to have little sympathy for vendors that can’t afford to run quality checks, Ibaraki said.

"For smaller companies, if they don’t have some sort of a quality assurance program, then they’re going to have a harder time. Consumers, companies and consultants won’t accept it (if they don’t).

"If the smaller vendors could go to a third party company to do the testing, that would be great — an ideal solution, perhaps."

 

 

 

 


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